Frequently Asked Questions

Here are some of the most commonly answered questions when it comes to querying your Party Package.

If your question wasn’t answered here and none of these help, then contactme@ACKnell.co.uk

How safe is your equipment?
Whilst setting up, we thoroughly make sure that none of the equipment is going to cause a hazard. We insure that no Fire Exits are blocked, speakers or lights will not topple over and that there is absolutely no lose wiring for your party to trip over! All Equipment is covered with a Public Liability Insurance Policy in which we are covered for £5m by www.djguard.co.uk; part of Pavilion Insurance Group. To view a copy of the Certificate, please click here
Is your equipment electrically tested every year (PAT)?
Yes, every year a qualified electrician checks our equipment. Regular maintence also makes sure that the equipment is in top working order.
How long will it take you to set up?
Depending on the setup you have chosen, a maximum of 1.5 hours is required to setup at any type of function; unless the venue is not at ground level, then longer may be required. We usually endevour to dismantle our equipment and clear the venue in just under an hour.
What power supply do you require?
We require at least two 13amp earthed sockets within 5 metres of the setup area. If your function is in a marquee then a generator will be required.
What area do you cover?
We cover the whole of Sussex, Surrey, Hampshire and Kent. However if special exceptions can be made if your event is a greater distance.
Do you use strobe lighting as one of our guest suffers from Epilepsy?
We understand that guests with epilepsy maybe affected by lighting, so we do not use strobe lights in at any of our gigs. Our setups may vary from projector lights, led par cans or lasers; depending on your preference.
What happens if you break down on the way to my function?
All of our entertainers are covered by the UK Rescue, Relay & Homestart Breakdown Cover and we always leave early giving me plenty of time to get to your venue. In the event of a breakdown, we can always arrange for alternative transportation to your venue.
What music do you play?
Choosing the right music for your party can be a tricky one, however A.C.Knell Entertainment caters for all genres ranging from the 1950's - present day chart music. With over 40,000 songs to choose from and extensive music playlists, if you wish to, we can always meet prior to the event to choose a suitable playlist to keep you and all your guests happy!
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Whatever event you have planned, we make sure we cater for it:

Address: 34 The Coach House,
Orchard Close, Wivelsfield,
East Sussex, RH15 0GF
United Kingdom
Telephone: 07966061044
Others: 01444463023
E-mail: Click here to email us